Results in action
From saving millions of dollars to cutting back on thousands of manual hours to reducing headaches across the Revenue Cycle, we get results. Below you’ll see just a few highlights from clients who have engaged with us to automate and optimize their Revenue Cycle.
SPARK 3D CASE STUDIES
Challenge
We operate in an increasingly data-driven society.
Every day, clients are faced with dark data, unused information from stored transactions and gaps in data generated from business activity.
Idea
While working with a large business office struggling to surface and prioritize work, we realized we needed a way for client data to drive actionable insights.
​
Our partnership led to the development of Spark 3D, our solution to clients' data needs. Spark 3D evaluates balances across a client's system to provide additional insight on meaningful actions.
Results
Spark 3D signals an empowered operational approach to avoid reimbursement pitfalls.
Spark insight reporting creates a transparent view of all balances across a client's A/R to prioritize action and prevent reimbursement challenges.
SPARK AUTOMATION CASE STUDIES
Challenge
For many years, late charges have impacted multiple facets of the revenue cycle process.
​
​
Idea
Spark set out to transform the process of handling late charges with a data-informed and technology-driven approach.
We teamed up with our clients to automate late charge evaluation to eliminate repeated manual actions.
Results
Late charge automation represents a re-imagining of chronic operational challenges all clients experience.
Annual savings of:
-
Over 268,000 manual actions
-
Over 4,470 hours
​
SPARK 360 CASE STUDIES
Challenge
Clients are challenged with managing transactions from the time a patient presents to the point of payment, introducing complexity at every step.
​
This P to P approach is crucial to client Revenue Cycle success and requires a holistic view and plan for tracking and actioning on system transactions.
​
​
Idea
Spark sought to leverage predictive analytics and AI to track and manage the necessary elements in a P to P approach.
​
Starting with Spark 3D insights and leveraging Spark Automation, Spark paired up with a large IDN to identify opportunities for improvement across the P to P spectrum.
Results
Our Spark 360 focuses on this client's P to P spectrum has resulted in:
-
Over $70 million impacted
-
645,900+ actions automated
-
17,319 manual work hours saved
-
59% total disruption reduction across holds, edits, held in scrubber, and denials